Privacy Policy

Last updated: 23-September-2025

This Privacy Policy explains how Focus Eyewear (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or shop on https://focus-eyewear.com/ (the “Site”).

1. Information We Collect

We collect personal information that you provide directly to us and data collected automatically:

• Personal Data You Provide:

  • Name, email address, phone number, billing and shipping addresses

  • Payment details (processed securely by our payment provider; we do not store full credit-card numbers)

  • Account login details if you create an account

  • Any messages or emails you send to us

• Automatic Data:

  • IP address, browser type, device information

  • Pages visited, time spent on the Site, referring websites

  • Cookies and similar technologies for analytics and site functionality

2. How We Use Your Information

We use your personal data to:

• Process and deliver your orders and payments

• Provide customer service and respond to inquiries

• Send order updates, shipping notifications, or account messages

• Improve our website, products, and services through analytics

• Send marketing communications if you have opted in (you may unsubscribe at any time)

• Comply with legal obligations or enforce our Terms of Use

3. Sharing of Information

We do not sell or rent your personal data. We may share limited data with:

• Service Providers: Payment gateways, shipping carriers, and IT and marketing service providers—only as necessary to complete transactions or operate the Site.

• Legal Requirements: When required by law, court order, or to protect our rights and security.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Keep your shopping cart active

• Remember preferences (such as currency or language)

• Analyze traffic with tools like Google Analytics

You can control cookies in your browser settings, but disabling them may limit site functionality.

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill orders and provide services

• Meet legal and accounting requirements

• Resolve disputes or enforce agreements

When data is no longer required, we securely delete or anonymize it.

6. Your Rights

Depending on your location (for example, under the UK GDPR or EU GDPR), you may have the right to:

• Access and receive a copy of your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your data, subject to legal obligations

• Object to or restrict certain processing

• Withdraw consent for marketing communications

To exercise these rights, contact us at info@focus-eyewear.com.

7. Data Security

We implement technical and organizational measures to protect your information, including encryption for data in transit and secure payment processing.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

If you access our Site from outside [insert country/region where servers are hosted], your data may be transferred and processed in that country.
We take steps to ensure appropriate safeguards are in place for such transfers.

9. Children’s Privacy

Our Site is not directed to children under 13 (or the age of majority in your jurisdiction).
We do not knowingly collect personal information from minors.

10. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the revised date.
Your continued use of the Site after updates constitutes acceptance of the new policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Focus Eyewear
Email: info@focus-eyewear.com
Phone:  0302 6662333